Communicating with Others

Why use this tool?

It is essential that a design team knows what is appropriate when communicating with others in a variety of scenarios. Whether a team is communicating to a client over different time zones, face to face or meeting someone new at a networking event, each of these scenarios changes how communication takes place. This exercise enables a team to consider how they approach communicating with others in different scenarios.

How to use this tool?

Ideally this exercise should be given to students near the start of a project, to enable them to be aware of how they can communicate with others.

Video Resources

View the video resources connected to this tool.


The video has been supplemented with comment from Paul Thurston, Head of Design, Thinkpublic and Mariana Zegianini, Director, Alan Bates Design.