Reflective Skills Within a Design Team

Why use this tool?

This 'Reflective Tool' asks a design team to go through a questioning process of 'What...?','So What...?' and 'Now What...?' Such questions enable a deign team to become aware of problems and consider improvements in how they are working. During the process one person in the team facilitates the reflective process. The ability to facilitate on reflection, is important in order to enable collaboration to occur, as it helps people to share, and be open to new directions.

How to use this tool?

This reflective tool can be used at any point, ideally when a design team has something to reflect on or when they need to become aware of how they are working.